Northstar Care Group · All Services
Good morning, Alex
Organisation-wide safety position for the last 30 days
Serious incidents3+1 vs AugOverdue high-priority actions17−4 vs AugHigh / extreme risks12StableInspections due8Next 14 daysOpen complaints6+2 vs AugRegulatory deadlines2Within 3 days
Needs attention
Ranked by risk and regulatory exposure
CriticalSerious incident awaiting investigationOakview Residential · INC-2026-0147Due todayOverdueCritical corrective action overdue 14 daysRiverside Campus · ACT-2026-0142EscalateOverdueFire safety inspection overdueMeadow House · Scheduled 28 Aug7 daysReviewPotential regulatory reporting deadlineHarbour Day Services · INC-2026-01452 working daysReview4 completed actions not yet verifiedGreenfield Centre · Awaiting verificationThis week
Service performance
Comparative view across services
| Service | Incidents | Overdue | Closure | High risks | Direction |
|---|---|---|---|---|---|
| Riverside Campus | 14 | 3 | 92% | 4 | Improving |
| Oakview Residential | 21 | 8 | 61% | 5 | Worsening |
| Meadow House | 7 | 1 | 100% | 1 | Stable |
| Harbour Day Services | 11 | 3 | 84% | 2 | Stable |
| Greenfield Centre | 9 | 2 | 58% | 0 | Worsening |
Repeat findings
Themes across services
Slips and trips at external entrances5 incidents · 3 servicesRising
Manual handling in laundry areas4 incidents · Meadow HouseStable
Medication storage temperature3 incidents · Oakview ResidentialRising
Damaged kerbs and paving6 inspection findingsRising
Incidents reported
Last 6 months · Sep to date
18Apr
22May
26Jun
31Jul
28Aug
11Sep
Action closure rate
By service · last 30 days
Riverside Campus78%
22% overdue
Oakview Residential54%
46% overdue
Meadow House91%
9% overdue
Harbour Day Services66%
34% overdue
Greenfield Centre48%
52% overdue
Recent activity
Today
09:15Incident INC-2026-0148 reportedSarah Bennett
09:24Severity changed Low → ModerateAlex Morgan
09:31Investigator assignedAlex Morgan
10:05Action ACT-2026-0412 createdAlex Morgan
11:43Photo evidence uploadedDaniel Foster
15:12Potential HSA notification flaggedEmma Clarke